Frequently Asked Questions
Everything you need to know about Cloud Shape Interpreting products, shipping, and more.
Orders & Shipping
Orders ship within 1-2 business days. Standard delivery is 3-5 business days via USPS.
Free shipping on orders over $25. Standard shipping is $3.99 for orders under $25.
We currently ship within the US only. International shipping is coming soon.
You'll receive a tracking email once your order ships. Check your spam folder if you don't see it.
Contact us within 2 hours of placing your order and we'll do our best to accommodate changes.
Products
Most stickers are approximately 3 inches, about the size of a credit card. Pack sizes vary.
Premium waterproof vinyl with a matte laminate finish. UV-resistant and dishwasher safe.
Yes! Our stickers are fully waterproof and can handle rain, splashes, and even the dishwasher.
3-5 years outdoors, 5+ years indoors with normal use.
Laptops, water bottles, car bumpers, phone cases, notebooks, windows, and any smooth, clean surface.
Returns & Refunds
We offer a 30-day return window for damaged or defective items. See our refund policy for details.
Contact us with a photo of the damage and we'll send a replacement right away.
Other
Not at this time, but we're always adding new designs based on customer feedback.
Contact us for bulk order inquiries.
We'd love to hear your ideas! Send us a message through our contact page.
Still have questions? Contact us and we will get back to you.